Certified care by Samsung experts

Samsung Care+ is provided by Samsung authorized technicians who are trained to repair Samsung Galaxy devices.

Buy now

Pre-order now and protect your new device for 1 year*

Pre-order now and get Samsung Care+ for 1 year free. Redeem here within 30 days of purchase to start your coverage. Limited time only*


*This offer is only valid from 10th July 2024 till 23rd July 2024
*Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required.

Pre-order now

Pre-order now and protect your new device for 1 year*

Pre-order now and get Samsung Care+ for 1 year free. Redeem here within 30 days of purchase to start your coverage. Limited time only*


*This offer is only valid from 10th July 2024 till 23rd July 2024
*Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required.

Pre-order now

Pre-order now and protect your new device for 1 year*

Pre-order now and get Samsung Care+ for 1 year free. Redeem here within 30 days of purchase to start your coverage. Limited time only*


*This offer is only valid from 10th July 2024 till 23rd July 2024
*Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required.

Pre-order now
  • Samsung Care+

Accidents happen but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

Here's what's covered

Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone. Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone.

Hardware repairs

Get fast, convenient repairs using genuine Samsung parts, from our authorised technicians.

Battery replacement

Stay powered up with quick and easy battery replacements.

Water
damage

Get hassle-free repair services for accidental damage caused by water or other liquids.

Software coverage

If your device isn't running smoothly, we'll check and fix the issue.

2 claims within 2 years

Make up to 2 claims for repair or replacement within 2 years, and save with a low deductible per claim.

Categories

Product Features

Extended Warranty

Accidental Coverage

Battery Replacement

Repair Coverage

Price RRP (Including VAT)

Excess per Claim (Including VAT)

Foldable 5

2 Years


1 Year


6 months

No


No


No

3 Claims


2 Claims


1 Claim

Covered


Covered


Covered

KSA Only


KSA Only


KSA Only

SAR 1099


SAR 699


SAR 399

SAR 689


SAR 689


SAR 689

Fold 6

2 Years


1 Year


6 months

No


No


No

3 Claims


2 Claims


1 Claim

Covered


Covered


Covered

KSA Only


KSA Only


KSA Only

SAR 899


SAR 599


SAR 399

SAR 399


SAR 399


SAR 399

Flip 6

2 Years


1 Year


6 months

No


No


No

3 Claims


2 Claims


1 Claim

Covered


Covered


Covered

KSA Only


KSA Only


KSA Only

SAR 799


SAR 499


SAR 399

SAR 399


SAR 399


SAR 399

Galaxy S, Note Series & Tab S

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 599


SAR 399

SAR 184


SAR 184

Galaxy FE series & Tab FE

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 399


SAR 249

SAR 109


SAR 109

Galaxy High A/M Series

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 349


SAR 249

SAR 109


SAR 109

Galaxy Mid A Series

1 Year

No

2 Claims

Covered

KSA Only

SAR 149

SAR 109

Galaxy low A Series

1 Year

No

2 Claims

Covered

KSA Only

SAR 99

SAR 109

Galaxy Watches

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 169


SAR 89

SAR 75


SAR 75

Watch Ultra

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 199


SAR 99

SAR 75


SAR 75

*Samsung Care+ prices are subject to change without notice.

Terms & Conditions
Privacy Policy
  • Please refer to approximate service fees at https://www.samsung.com/sa_en/support/mobile-devices/what-are-the-recommended-pricing-for-galaxy-smartphone-screen-replacement/
  • *Samsung Care+ prices are subject to change without notice.
  • *Samsung Care+ coverage may vary by country, model and deductibles may apply.
TERMS & CONDITIONS
PRIVACY POLICY

How is our service comparable to competitors and basic warranty?

  • Basic manufacturer warranty covers :

    • Device Breakdown
    • Remote diagnostics and setup
    • Walk-in at 15 national locations for same-day repair
    • Free doorstep collection for repair within 5 working days
    • 1-Year battery warranty
    • Device health check and lifetime customer support

    • 24 months of cover (upfront payment only)
    • All accidental damages from handling
    • 2 claims over 2 years
    • 50% of service fees per claim

    • Loss of the product
    • Deliberate damage
    • Cosmetic damage
    • Pickpocketing or theft of any kind
    • Lack of reasonable care
    • Damages resulting from normal wear and tear

How and where to buy

Getting covered is easy. You can buy Samsung Care+ with your new Galaxy device or within
30 days of your device activation. Just choose one of the online or offline options below.

1. Buy Samsung Care+ with your new purchase

From our samsung.com, select the Samsung Care+ plan for your new Galaxy and add it to your cart. Head to the checkout to buy your device and Samsung Care+ plan at the same time.

Buy now

2. Add Samsung Care+ within 30 days of your purchase

Log in and input your IMEI number and select the Samsung Care+ plan for your device. Go to checkout to purchase your Samsung Care+ plan.

Go to site

3. Visit Samsung Experience Store near you to buy Samsung Care+

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Experience Store. Head to checkout to purchase your Samsung Care+ plan. Our sales expert will register your device through our retail portal.

Search nearby

How to claim your benefits
with Samsung Care+

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Customer Service.

STEP 1

Oops! You’ve dropped your device on your way to work- and to your dismay, the screen seems to be shattered. What should you do?

STEP 2

If you are already a Samsung Care+ member, rest easy. We can restore your device quick and easy.

STEP 3

Visit your nearest Samsung Customer Service for authorized, convenient repair services provided by our trained professional.

STEP 4

Your 50% discount is applied on-site after the repair is finished without additional paperwork required. You can get going right back on track.

* Theft or loss services are only available for smartphones.

Claims and Support

Make a claim by calling the hotline below. All you need is your 15-digit IMEI number.
Find it by entering *#06# on the phone's call screen or by going into the about phone section of the settings menu.

Kingdom of Saudi Arabia
Tel. 8002474357

It’s easy to find your IMEI number

To make a claim or check your coverage, you'll need your 15-digit IMEI number ready. Here’s how to find it:

Method 1

Dial *#06# from your phone. Your IMEI number will appear on your screen.

Method 2

On your phone, go to Settings and then tap "About phone". Look for your IMEI number on the screen. Press and hold your finger on the IMEI number to copy it to your clipboard.

Method 3 (tablets only)

Your IMEI, serial number and model number may be printed on the back of your tablet.

Start here.
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* Device and screen images simulated for illustrative purposes.

Frequently Asked Questions

1) T&Cs - SC+ Purchase Plans (Purchse SC+)

2) T&Cs - SC+ Complimentary Plans (FOC)