Problems with Samsung Health Monitor installation

Last Update date : Oct 03. 2024

Installing the Samsung Health Monitor app is simple. However, like other apps, it has requirements must be met or there will be problems with the installation.

The Samsung Health Monitor icon next to an error symbol.

The basic requirements for a trouble-free installation are:

  • Connect the Watch normally through the Galaxy Wearable App.
  • Update the firmware of your Watch to the latest version through the Galaxy Wearable app.
  • Samsung Health Monitor can only operate on the wearable devices with Watch Active2 or higher.
  • Samsung Health Monitor is not supported on third-party devices, or if the user/devices are overseas.
  • The Android version of the smartphone must be Android™, ver. 7.0 or higher.

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