What to do if contacts in your device are erased automatically?
Last Update date : 2024-10-28
To recover lost contacts, you can restore from a backup and sync with Google or Samsung Cloud. Prevent future loss by regularly backing up and syncing contacts.
How to Recover the contact lists already deleted within 15 days
1
Google website: If you deleted a contact in the last 30 days, you can move it out of your Trash
- Access Contact Google on PC internet > At the top right, click Settings and then Undo changes > Choose a time to go back to > Click Confirm.
- Access Contact Google on PC internet > At the left, click Trash > At the top, click Recover
2
Samsung device: If there are some contact lists in the Trash deleted within the last 15 days, you can restore those
- Navigate to ‘Contacts’ app > More(navigation menu) > recycle bin > Edit > select contacts > click ‘Restore all’
How to show All contacts or Google Account contacts on the device
Easy Steps to Display All Contacts or Google Account Contacts on Your Device
- Open the Contacts app.
- Tap the navigation menu (three horizontal lines or dots in the top left).
- Select All contacts or choose a specific Google account from the list to view only those contacts
In case of using the same Google Account on multiple devices
If you're using the same Google account on multiple devices, syncing contacts might cause deletions across those devices. You can recover deleted contacts within 30 days by using the "Undo changes" option or checking the trash.
To avoid this issue, consider turning off contact syncing and ensuring you are viewing all contacts.
- Open the Contacts app.
- Tap the navigation menu (three horizontal lines or dots in the top left).
- Select Manage contacts.
- Tap Sync contacts.
- Tap the three dots in the top right corner and select Google Backup and sync settings.
- Turn on automatic backup and sync device contacts.
Note:
- Learn how to easily back up and restore data on your mobile device anytime with our guide on How to backup and restore contacts on your Samsung Galaxy smartphone
- If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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