My washing machine is causing the clothes to fray
It’s frustrating when clothes come out of the washing machine damaged. However, most stains or damage not present before washing are usually not caused by the washer. Regular maintenance, cleaning, and proper use of additives can often fix and prevent these issues.
Oily stains will occur if:
- Softener is poured directly onto clothes.
- Softener is placed in the wrong compartment in the detergent drawer.
- Fabric softener exceeds the MAX line.
- Too much softener is used, exceeding the manufacturer's recommended amount for the load size.
- The detergent drawer is dirty or blocked.
In most cases, using the correct amount of softener in the right compartment will solve the problem. If issues persist, try a different brand or type of fabric softener.
White blotches on colored fabrics can occur if:
- Bleach is poured directly onto clothes.
- Bleach is placed in the wrong compartment.
- Bleach exceeds the MAX line (not all models have a MAX line).
- Too much bleach is used, exceeding the manufacturer's recommended amount for the load size.
- The detergent drawer is dirty or blocked (some models do not use the drawer for bleach).
In most cases, using the correct amount of bleach in the right compartment will resolve the issue. If problems persist, try a different brand or type of bleach.
Brown, gray, black, or green spots can develop on clothes left in a damp environment. To prevent these stains:
- Always empty the washer promptly after the cycle finishes.
- Perform regular cleaning and maintenance of the washer.
When inspecting the inside of the tub, use caution. Running your hand over jagged edges may result in injury.
If your clothes are coming out damaged, inspect the tub and gasket to see if the fabric is getting snagged on anything. This can be caused by a ripped or jagged edge or by the tub being out of alignment and creating gaps in which laundry can become pinched. Front-loading models also have a rubber gasket to inspect for ripped edges.
Note :
- Service is not required unless there is damage to the washer discovered during inspection. The only other possible source of damage is what's in the washer (such as other items in the load with ragged or sharp edges), or using a spin speed that's faster than the laundry can handle. Some fabrics, such as silk, lace, and chiffon, are damaged when spun at high speeds. Always follow the fabric care instructions on the laundry label and the Fabric Care Chart in the user manual, and then choose the appropriate cycles and settings for the fabric you're washing.
- If any part of the washing machine is damaged, please contact our Support Center to arrange for service.
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