Why Do the Picture Colors on My Odyssey OLED G9 Look Black and White or Incorrect?
Last Update date : 2024-09-15
If the product’s colors or absolute whites/blacks seem to be off, launch Picture Test.
Home > (left directional button) > Settings > Support> Device Care > Self Diagnosis > Picture Test
If the test results indicate that the problem is not caused by the product, do the following:
1
When using the One Connect Box, confirm that its video input connectors are connected to the correct external device video output connectors.
2
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause color problems or a blank screen.
Incorrect connections may cause color problems or a blank screen.
Note: Component port may not be supported depending on the model.
3
Check whether Grayscale is set to On.
Home > (left directional button) > Settings > All Settings > General & Privacy >Accessibility > Grayscale
Note: If you still need more assistance, please call our contact center and our helpful agents will help you.
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