How to Fix Issues with Smart Hub Apps on Your Samsung G9 Monitor
Last Update date : 2024-09-29
If you're unable to access apps like YouTube or Netflix through the Smart Hub on your Samsung G9 monitor, here are a few troubleshooting tips:
Common Issues:
- Samsung Account Not Registered: If you didn’t register a Samsung account during the initial setup, you won’t be able to access the apps or use other smart features.
- You’ll only be able to connect to terrestrial TV (if your device has a tuner) or external devices (like HDMI-connected devices).
How to Fix It:
- Register Your Samsung Account:
On your home screen, select the "Setup Now" button or press the shortcut key on your remote control to access the smart features setup.
- Agree to Terms & Privacy:
Follow the prompts to agree to Samsung's Terms & Privacy policy.
- Enjoy Smart Features
Once your Samsung account is registered, you’ll be able to use all the apps and smart features available on your G9 monitor.
Note: If you have any questions after verifying the solutions mentioned above, please call our contact center for help with your inquiry. Our helpful agents will be there to help you.
Thank you for your feedback!
Please answer all questions.